Estimated Arrival: Between Feb 10 and Feb 12.
Shipping & Returns: Free Shipping.
Enlighten Saunas Infrared Sauna Ionizer
The Enlighten Sauna is a top-of-the-line infrared sauna ionizer that comes with CE, RoHS, and ISO 01 certification. The company stands behind its product, which is backed by seven-year warranties on wood structure, heating elements, and electronic components, and one-year coverage on the radio. All of these features are designed to make the sauna as safe and comfortable as possible. It also comes with a full warranty.
A sauna ionizer is an essential accessory for an infrared sauna. The heat inside the sauna releases bacteria and toxins, which is why it is so important to have an ionizer. An ionizer creates negatively charged ions, which naturally remove pollutants from the air. These ions are not only beneficial for your health, but can help you relax and manage your stress levels.
Please call us if you have any questions for Enlighten Saunas-
Toll Free Number: 888-87-SAUNA(72862)
Shipping & Returns
As soon as you place your order for the Enlighten Saunas | Infrared Sauna Ionizer, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order for the Enlighten Saunas | Infrared Sauna Ionizer is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us about your Enlighten Saunas | Infrared Sauna Ionizer at firstname.lastname@example.org. Our logistics team will reach out and make sure the delivery date works for you because you will need to sign off on your order.
Please inspect the packaging of your Enlighten Saunas | Infrared Sauna Ionizer when it arrives, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee on Enlighten Saunas | Infrared Sauna Ionizer has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offer are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer for the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
User Manual & Specifications
I purchased a Sierra 3 outdoor sauna through Enlighten Sauna. They were 8 months late in delivery, delivered wrong sauna, tried to convince me to keep the wrong sauna, when the correct model finally did arrive it was not per the specifications at time of purchase, floor burnt feet, sloppy stain job with drip marks, & will not heat past 112 degrees which takes over 2 hours to get to this temp.
When I notified Enlighten of these defects, I was told to purchase a floor mat, sand and restain the poor job they did myself. Whoops we sent you the wrong specifications but to bad, and we’ll arrange to have another heater installed but I never heard back from them. They kept my money including warranty I purchased bu will not honor the warranty or even attempt to repair defects or make right.
They agreed to a $4,500 settlement after nearly a year of ignoring me. When I reluctantly agreed they came back and said oh, but if we pay you this settlement you have to delete all of your reviews about us. I’m other words help us fool more people out of their hard earned money which i refuse to do.
Completely unprofessional, unethical, and nightmare of a company. Buyer beware